Terms and Conditions

By accessing V.Vegas Casino, registering an account, or using the platform for any purpose, you confirm that you have read and understood these Terms and Conditions and agree to be fully bound by them. These Terms constitute a legally binding contract between you and V.Vegas.

If you do not agree with any provision of these Terms, you must immediately cease using the platform and refrain from creating or maintaining an account. Continued use of V.Vegas following any amendments to these Terms will be deemed acceptance of the updated version.

• These Terms apply to all users, including guests, registered players, and VIP members.
• Use of any feature of the platform, including demo games, constitutes acceptance of these Terms.
• Acceptance of these Terms is personal and non-transferable — you may not assign your rights under these Terms to any third party.

To register and play at V.Vegas Casino, you must satisfy all of the following requirements without exception. We take our obligations under the Curaçao gaming licence very seriously and enforce rigorous verification procedures.

• You are at least 19 years of age, or have reached the minimum legal age required by the laws of your jurisdiction — whichever age is higher applies.
• You are not resident in, nor physically located within, any of the restricted jurisdictions listed in Section 5.
• You are acting solely on your own behalf and not as an agent or representative of any third party.
• You are not a current employee, contractor, or close relative of a V.Vegas employee.
• You have not previously been suspended or excluded from V.Vegas or any affiliated platform.

V.Vegas operates under a licence issued by the Curaçao Gaming Control Board. We conduct identity and age verification as part of our Know Your Customer (KYC) process. You may be required to submit documentation at any point during the lifetime of your account, including prior to the processing of any withdrawals.

Each eligible individual may hold only one registered account at V.Vegas. Creating multiple accounts under the same identity, or sharing accounts within the same household, is strictly prohibited and will result in account suspension and the potential forfeiture of deposited funds.

Registration Requirements

• You must provide your full legal name, date of birth, residential address, email address, and phone number.
• All information provided must be truthful, accurate, and kept up to date at all times.
• You are responsible for promptly updating your account details whenever they change.
• Providing false or misleading information is grounds for immediate account suspension.

Account Security

You are solely responsible for maintaining the confidentiality of your username and password. Sharing login credentials with any third party is strictly prohibited. V.Vegas accepts no liability for losses resulting from unauthorised access to your account where such access is attributable to inadequate protection of your login credentials.

As a registered player, you assume personal responsibility for all activity conducted through your account. The following obligations apply at all times when using the V.Vegas platform.

• Keep your login credentials confidential and enable two-factor authentication where available.
• Do not use the platform for any illegal purpose or any purpose prohibited under these Terms.
• Do not attempt to manipulate, hack, reverse-engineer, or otherwise interfere with the platform's games, systems, or software.
• Do not engage in collusion, chip-dumping, match-fixing, or coordinated bonus abuse.
• Do not use automated programs, bots, or AI-assisted tools to gain an unfair advantage.
• Gamble responsibly and within your financial means. Gambling should be treated as entertainment, not as a source of income.
• Contact our responsible gambling team promptly if you believe you may have a gambling problem.

V.Vegas Casino does not accept registrations from players who are resident in, or physically located within, jurisdictions where online gambling is prohibited or where we are not authorised to provide our services. The following countries are currently subject to restrictions:

• United States of America (including all dependent territories)
• United Kingdom
• France (including overseas territories)
• Australia
• Netherlands
• Belgium
• Spain
• Italy
• Sweden
• Denmark
• Portugal
• Romania

The list of restricted countries is subject to change. V.Vegas reserves the right to add or remove jurisdictions from this list at any time in order to maintain compliance with applicable laws and licence conditions. It is the player's responsibility to ensure that their use of the platform is consistent with the laws of their jurisdiction.

V.Vegas supports a range of secure payment methods for deposits and withdrawals. All financial transactions are subject to our standard processing procedures and our obligations under Anti-Money Laundering (AML) regulations.

Deposits

• The minimum deposit amount is CA$10 per transaction.
• Deposits are credited to your account instantly or within a few minutes.
• Only payment methods registered in your name may be used. Funding your account via a third party is not permitted.
• V.Vegas does not charge fees for deposits, although your payment provider may apply its own transaction fees.

Withdrawals

• The minimum withdrawal amount is CA$20 per transaction.
• Withdrawals are processed within 24–48 hours for fully verified accounts.
• Where technically possible, withdrawals will be made via the same payment method used for your most recent deposit.
• Withdrawals may be delayed until any required KYC or AML verifications have been completed.
• Any active wagering requirements attached to bonus funds must be fulfilled before a withdrawal can be processed.

V.Vegas offers a wide range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms established for each individual promotion, as well as the general rules set out in our Bonus Terms.

• All bonuses are optional. You are not required to participate in any promotion in order to use the platform.
• Only one bonus may be active on your account at any given time.
• The one-bonus rule applies to all promotions and is enforced per person, per household, per IP address, per device, and per email address.
• Wagering requirements must be satisfied before bonus funds can be withdrawn.
• Bonuses are granted in good faith and may be voided if abuse, manipulation, or bad faith is detected.
• V.Vegas reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

V.Vegas reserves the right to suspend, restrict, or permanently close a player's account at its sole discretion where a breach of these Terms has been established or where there are reasonable grounds to suspect such a breach. The following circumstances may result in account action:

• Any violation of these Terms, including breaches of eligibility requirements.
• Suspected fraudulent activity, identity theft, or use of stolen payment details.
• AML concerns, including unusual transaction patterns or failure to provide required documentation.
• Initiating a chargeback or payment dispute with your bank or payment provider.
• Operating multiple accounts, whether simultaneously or sequentially.
• Abuse of bonuses, promotions, or any other platform features.
• Accessing the platform from a restricted territory.

Account Closure by the Player

You may request account closure at any time by contacting our support team at support@vvegas.ca. Any active wagering requirements must be met and qualifying withdrawals processed before the account is closed. If you wish to self-exclude for responsible gambling reasons, please review the tools available on our Responsible Gambling page.

All content, materials, software, technology, and branding elements available on or through the V.Vegas platform are the exclusive property of V.Vegas or are licensed from our content providers and technology partners. This includes, without limitation:

• The V.Vegas name and logo, along with all associated trade marks and brand elements.
• The website design, layout, graphics, user interface, and visual elements.
• All game software, game logic, animations, and audio from our game providers.
• Written content, promotional materials, and marketing assets.
• The underlying platform software, APIs, and proprietary technology systems.

Nothing in these Terms grants you a licence or right to use our intellectual property beyond what is strictly necessary for your personal, non-commercial use of the platform in accordance with these Terms.

V.Vegas provides its platform on an "as is" and "as available" basis. While we take all reasonable steps to deliver a high-quality, uninterrupted service, we cannot guarantee that the platform will always be available, error-free, or free from technical issues.

V.Vegas shall not be liable to you for any loss or damage arising out of or in connection with:

• Temporary or permanent unavailability of the platform due to maintenance, technical errors, or circumstances beyond our control.
• Internet connectivity issues, hardware failures, or problems with your own device or network.
• Force majeure events, including but not limited to natural disasters, war, civil unrest, government action, or pandemics.
• Loss or corruption of data, or unauthorised access to your account where you have failed to adequately safeguard your login credentials.
• Indirect, consequential, special, or punitive damages arising from your use of the platform.

V.Vegas reserves the right to amend, update, or replace these Terms at any time. The manner in which players are notified of changes will depend on the nature and materiality of those changes.

• For material changes — those that significantly affect your rights or obligations — we will provide at least 14 days' notice prior to the changes taking effect.
• Notices of changes will be posted prominently on the V.Vegas website and, where practicable, sent by email to registered players.
• For minor or administrative changes — such as corrections to typographical errors or clarifications that do not alter the substance of the Terms — the changes may take effect immediately upon publication.
• The "Last updated" date at the top of this page always reflects the date of the most recent revision to this document.

These Terms, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Curaçao, without regard to its conflict of law provisions.

Dispute Resolution Process

• Step 1 — Customer Support: All disputes should first be directed to our customer support team at support@vvegas.ca. We aim to resolve all complaints within 5 business days.
• Step 2 — Escalation: If a complaint is not resolved to the player's satisfaction by customer support, it may be escalated to our dedicated compliance team, which will conduct a full review within 14 business days.
• Step 3 — Independent ADR: If the dispute remains unresolved following escalation, you have the right to refer the matter to an independent Alternative Dispute Resolution (ADR) body. Details of our accredited ADR provider are available upon request.

If you have any questions, concerns, or complaints regarding these Terms or any aspect of our services, our support team is available around the clock.

V.Vegas is operated by Brivio Limited, registered in Curaçao. All gambling services are provided under a licence issued by the Curaçao Gaming Control Board under licence number 8048/JAZ. We are committed to providing a safe, fair, and transparent gaming environment for all players.